MyGenie helps people use technology for a better life. Through our remote support app, we free people from surrendering to technology, by connecting on-demand Genies with those who are faced with a technological problem.
Remote support includes: email support, mobile phone settings support, browser support, online shopping, remembering passwords, social media, streaming services, and more.
Coming in September, 2021, is a unique user-to-user screen share, as well as offline support through an AR (Augmented Reality) function.
All of this at the click of a button.
MyGenie keeps people in step with the evolution of technology, and enables them to communicate and connect to and with technology, making life easier and more meaningful.
Our Genies will provide remote support that is compassionate, empathetic, respectful, and safe. All Genies are vetted, have signed an NDA, and completed a vulnerability check.
The remote support system is entirely encrypted from the start of a session all the way to when a session ends.